www.gaminggears.in 
takes privacy protection very seriously and we maintain the highest standards in this regard. We value the trust you place in us, and we are committed to protecting your personal information. Please read this document to understand our privacy policy.

Note:
Our privacy policy is subject to change from time to time without prior notice. To stay informed about any changes, please review this policy periodically. This privacy statement does not apply to our business partners, affiliates, or other third parties. Please review the privacy statements of any third parties with whom you may interact separately.

1. What user or customer information does www.gaminggears.in collect?

  • We collect the following types of information to help serve you better and to deliver high-quality gaming chairs and related products across India.
  • Your contact details such as name, email address, www.gaminggears.in account password, phone number, and shipping address.
  • Your transaction or banking details such as credit card number, cardholder name, expiration date, CVV, or other information as required for internet banking or digital payments are not held by www.gaminggears.in
  • These details are securely handled by our payment gateway partner (Razorpay).
  • Your previous orders and transactions, including product and pricing details, dates of purchase, transaction records, and payment history.
  • Information from optional online surveys hosted on our or third-party platforms posted by www.gaminggears.in which may include demographic information (such as age, gender, income), as well as preferences related to gaming chairs or accessories.
  • Cookies:A cookie is a small data file stored by a website on a browser, enabling it to remember specific user actions such as page visits, logins, or cart activity. Leading internet companies like Amazon, Google, and Facebook also use cookies. You can choose to accept or reject cookies via your browser settings.
  • Your session log information, which includes browsing behavior on our site, traffic sources, IP address (to approximately determine location), browser type and version, operating system, and timestamps.
  • Third-party sign-in information, such as when logging in using Facebook, Twitter, or Pinterest credentials.
  • Email communication between you and www.gaminggears.in, including product inquiries, order and transaction discussions, customer service conversations, complaints, or dispute-related correspondence.

Note: Any user-generated content (reviews, comments, testimonials, forum posts, chat messages, blogs) shared on the website is not treated as personal information and is not subject to this privacy policy.

How does www.gaminggears.in utilize user or customer information?

  • We collect and use customer information strictly to conduct business and offer you the best possible service. We do not sell or rent your personal information to any third parties.
  • Collected information is used for the following purposes:
  • To fulfill your orders and manage your relationship with Gaming Gears, including product delivery, account management, and customer support.
  • To share necessary information with our affiliates, logistics providers, and business partners involved in processing or delivering your order. Your information may also be transferred in the event of a merger or acquisition.
  • To analyze customer behavior and provide a more personalized and relevant experience. Aggregated, non-personally identifiable data may be used for business analytics and marketing insights.
  • To inform you about offers, deals, new launches, and updates about products you’ve shown interest in, including gaming chairs and accessories. You will always have the option to opt out of such communications.
  • To enable cookie-based features like remembering recently viewed items, maintaining cart or wishlist content, and customizing your browsing experience.
  • To analyze session logs and understand how users interact with the site, helping us improve performance, functionality, and user experience.
  • To measure website performance, including user engagement, traffic sources, time spent on site, device/browser information, and other relevant metrics.
  • To comply with legal obligations and assist in cases of disputes, fraud detection, regulatory compliance, and enforcement of our terms and conditions. This includes protection against abuse of our services or violation of third-party rights.

Communication Preferences & Opt-Out

  • Gaming Gears gives all users the option to opt out of non-essential communication (such as promotional emails or partner messages) after account registration.
  • To remove your contact information or unsubscribe from promotional updates, please contact us at:
    📧 info@gaminggears.in

Contact Us

  • If you have any questions, concerns, or feedback about this privacy policy, feel free to contact us at:
    📧 contact@gaminggears.in

2. Data Collected

Data Storage Location

We are a Gujarat based company and operate web servers hosted in India. Our hosting provider Hostinger adheres to the (EU) 2016/679 (“GDPR”)., ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hostinger Data Privacy Policy

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Purchase Data

To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.

Comments

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

X

We use the Twitter API to display our tweets timeline on our site. X has its own cookie and privacy policies over which we have no control. Your IP is not sent to a X server until you consent to it. See their privacy policy here: X Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)

  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.

Necessary Cookies (Additional for Logged in Customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

5. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

6. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:

Envato Pty Ltd

For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

10. Third Party Websites

AxiomThemes  may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

11. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.